The staff were awesome especially Graham and the front desk he was lovely and always went above and beyond for us. Ana and the ladies were also super attentive. Its nice to stay somewhere where the staff are friendly and always smiling. Although the rooms were out dated but the place was clean and tidy and spacious. The aircon was our savior in the heat. Because Emerald is also a restaurant we decided to order in for our Sunday lunch and the food was so so good.
Nia
2024年2月
The staff at the Emerald made our stay so comfortable. They were so kind and helpful no matter what our request. The room was very large and cool, with a good size bathroom. It also had a small fridge, hanging space and a huge bed! The on-site restaurant was an extra bonus, and served delicious food. The location was relatively central. easy to walk along the ocean front or walk to the main part of town.
Melanie
2024年12月
The space was great , big room and the aircon was very strong and working well
Ana
2025年1月
Perfect location for the town centre plus facing the beach. The staff are fantastic and it’s all very clean. The Chinese restaurant in the hotel is excellent and even more useful on a Sunday when the whole island is shut. It gets mad busy then. Rooms cleaned daily and fresh towels every day if you want them. A great stay we loved it
Gary
2025年2月
Check in was simple and friendly. The reviews talking about cleanliness etc must’ve had bad experiences because our room was spotless, clean bathroom and clean bedding. The room was a lot bigger than we were expecting. Breakfast was simple toast, fruit and coffee but worked well and the location is walkable to most places in Nuku’alofa.
Matthew
2024年9月
Location, and ease of moving to any place. Easy access to meeting venues and other recreational activities too. And a very peaceful neighborhood is another plus.
Geoffrey
2025年5月
Continental breakfast is as what is as expected, we only had it once during our stay at Emerald. We didnt mind missing out on and all. Emerald hotel location is in excellent location for Ferry Terminal and town (so to speak).
Kopa
2023年9月
Very good complimentary breakfast. Great food in the Emerald Restaurant. Staff friendly and cleaning staff very accommodating and helpful. House keeping was very good. Nia gave me an upgrade to Sea View room on arrival which was great.
Leigh
2023年7月
The location is perfect for our needs. The staff are always friendly and helpful. There is a restaurant on site which serves a light breakfast which is more than ample. The restaurant serves high quality, generous meals. We have been using this hotel for a number of years and always feel welcome.
Yvonne
2024年4月
Location is fantastic. Included breakfast is good. Staff are always helpful. Can also arrange transfers. Rooms are large and clean. AC & wifi was good.
Rebecca
2025年3月
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