Emerald Hotel & Restaurant

The staff were awesome especially Graham and the front desk he was lovely and always went above and beyond for us. Ana and the ladies were also super attentive. Its nice to stay somewhere where the staff are friendly and always smiling. Although the rooms were out dated but the place was clean and tidy and spacious. The aircon was our savior in the heat. Because Emerald is also a restaurant we decided to order in for our Sunday lunch and the food was so so good.

The space was great , big room and the aircon was very strong and working well

Check in was simple and friendly. The reviews talking about cleanliness etc must’ve had bad experiences because our room was spotless, clean bathroom and clean bedding. The room was a lot bigger than we were expecting. Breakfast was simple toast, fruit and coffee but worked well and the location is walkable to most places in Nuku’alofa.

Continental breakfast is as what is as expected, we only had it once during our stay at Emerald. We didnt mind missing out on and all. Emerald hotel location is in excellent location for Ferry Terminal and town (so to speak).

The location is perfect for our needs. The staff are always friendly and helpful. There is a restaurant on site which serves a light breakfast which is more than ample. The restaurant serves high quality, generous meals. We have been using this hotel for a number of years and always feel welcome.